School of Positive Behaviour Support

As a specialist provider of Positive Behaviour Support (PBS), we see every day the difference that thoughtful, consistent support can make in people’s lives. That’s why we’re proud to be delivering the School of Positive Behaviour Support, in partnership with MedHealth Academy and the University of Melbourne.

The School of Positive Behaviour Support strengthens how we develop our practitioners by embedding structured, credentialed learning into our PBS development pathway.
It builds on our existing development model, combining practical experience, supervision and formal training to support practitioners as they progress in capability and confidence.

“This is about more than training. It’s about strengthening how PBS is delivered in practice, supporting practitioners to develop their capability and ensuring the people we support receive consistent, high-quality services.”

– Cara Newman, Director of Clinical Services, Outcomes Connect Australia.

A woman talking and smiling at a man who is smiling and facing away from camera
A man raising his hand in an adult group lecture setting

Through our partnership with the University of Melbourne, a globally recognised tertiary institution, we are integrating university-backed micro-credentials into our practitioner development pathway.

New practitioners joining Outcomes Connect Australia will complete the University of Melbourne PBS: Assessment and Planning course as part of their induction. Additional micro-credentials for experienced practitioners are implemented as part of Outcome Connect Australia’s commitment to ongoing professional development.

These credentials formally recognise practitioner capability while strengthening the structure and consistency of PBS training.

By formalising training and embedding credentialed learning aligned with the NDIS capability framework, the School of PBS contributes to strengthening practitioner capability and supporting consistent, accountable PBS delivery.

As a specialist PBS provider, this is an important step in continuing to evolve how the workforce is developed and supported.

For participants and referrers, this means confidence that PBS services are delivered by practitioners supported through structured learning, supervision and recognised training. It also supports more consistent, high-quality outcomes and reinforces a reliable approach to PBS delivery.

A woman mentoring another and taking notes