We’d like to introduce you to some of our team. Meet Julia, a Speech Pathologist and Scott, a PBS Practitioner.
Julia and Scott had different journey’s before coming to the Outcomes Connect team. Here they tell us, in their words, what a day in the life of an Outcomes Connect Clinician is like.
Julia, Speech Pathologist & Positive Behaviour Support Practitioner

Why I joined Outcomes Connect & What the Work Involves
I joined Outcomes Connect in February 2019 as a new Speech Pathology Graduate. I was interested in community-based work so I could employ a variety of Speech Pathology scope of practices including speech, language, augmentative and alternative communication (AAC) and dysphagia management for paediatric and adult clients. I love working with my clients to achieve their goals and support them to enhance their skills to maximise communication and mealtime independence.
The Support, Supervision, Professional Development I Receive
I receive regular internal and external professional development and supervision opportunities. I am so lucky to work with such great colleagues with skills and expertise in Speech Pathology and Positive Behaviour Support. I feel incredibly supported within my team and know I can always reach out for assistance, guidance, reassurance or a debrief.
In Summary
Outcomes Connect allows me to work flexibly and in a range of environments. I can work from home, at the office, in the community at clients’ homes and sometimes I even take advantage of local parks and cafes when I am out and about in the community.
Scott, Positive Behaviour Support Practitioner

Why I Joined Outcomes Connect
After teaching in Special Needs Schools for five years in Australia and London, I realised that I wanted to have more involvement with young people who were not receiving the support they needed at school.
I was researching what roles aligned with my passion for supporting people with disabilities and complex behaviours and found the Positive Behaviour Support (PBS) position with Outcomes Connect. I applied and was successful in gaining the role of a Behaviour Support Practitioner.
What the Work Involves
My role as a Behaviour Support Practitioner at Outcomes Connect involves:
- Contacting Families, Carers, Schools, Other Allied Health Professionals and whoever is involved in a participant’s life
- Meeting and building rapport with the individual I am supporting (my favourite part of the job)
- Investigating what needs are not being met in their lives and what may be impacting their behaviours
- Investigating if there are any Restrictive Practices in the person’s life, what they might be and how we can ultimately work towards removing them, to greater improve the individual’s quality of life
- Conducting assessments and gathering information to ensure relevant knowledge is used to develop strategies
- Creating a Behaviour Support Plan specific to the individual that caters to their needs and gives them the tools to improve the quality of their life
- Working closely with the individual and all their stakeholders to ensure the Behaviour Support Plan is being implemented and constantly making adaptions as the individual navigates through their behavioural journey.
The Support, Supervision, Professional Development I Receive
From day one I have received constant support and supervision from other members of the Outcomes Connect team. I have fortnightly supervision sessions with a Senior Clinician where we discuss the plans I am developing and can ask any questions. This process has been a large part of my development as I feel comfortable to ask any question and am encouraged to develop my personal style of Behaviour Support.
We run a weekly panel where Behaviour Support Plans that have been developed are discussed with Senior Clinicians. This process has also developed my ability to write detailed and specific Behaviour Support Plans.
Professional development is at the forefront of Outcomes Connect. We have fortnightly PD session’s with guest speakers and look into the research surrounding the Behaviour Support field. This process is amazing as we can professionally discuss our ideas and constantly improve our understanding of PBS, whilst staying up to date with current studies and learnings.
In Summary
Working at Outcomes Connect for me, is a dream come true. I have the opportunity to intensively support members of the community to improve their quality of life.
I am supported to develop my ability to do this in a friendly environment that encourages growth at every corner. The culture inside Outcomes Connect is unlike anything I have seen. Our health and wellbeing team constantly encourages mental health awareness and creates activities that brings us closer together. We are encouraged to share our thoughts and we have a wide range of clinicians from many different backgrounds who offer their individual knowledge during team meetings that help us build every plan.
The social side of Outcomes Connect is very welcoming, and yes, we do have a lot of fun together during our many social engagements.